Project Support Officer – HALTED

We are currently recruiting for a Project Support Officer in London.

Pay rate: PAYE £20.29 per hour/UMB £26.06 per hour.

Hours:  35 hours per week.

Contract duration: Temporary ongoing.

Purpose:

• Provide responsive, high quality, professional and timely project support to the Technology Enabled Care (TEC) transformation project team
• Maintain relevant systems and frameworks for collecting, evaluating and interpreting data to inform the delivery of the project.
• Arrange and service meetings including compiling agendas, distribution of papers, taking minutes and actioning and monitoring follow-up actions.
• Undertake project work and research on behalf of the project sponsors and project leads on a variety of issues, involving liaison with colleagues, Members, and outside organisations.

Duties: 

• Assist with the compilation, co-ordination, collation and distribution of reports and other management and meeting documentation in support of the project team.
• Assist with creating forms, templates and flowcharts and writing up of policies and procedure documents relating to the project.
• Provide administrative support to the project team, including compiling reports, typing, maintenance of appointments diaries, reception and enquiry service for telephone and personal callers, arranging, servicing and minuting meetings, developing and maintain filing systems.
• Liaise effectively with enquiries from outside agencies and Members and council staff, as and when required
• Assist in the progression and resolution of correspondence, complaints and member enquiries to ensure the project team is fully supported.
• Receive, deal with or direct personal callers, dealing with highly sensitive and confidential matters in a professional manner.
• Deal with clients and service users, stakeholders and staff in a professional manner, signposting queries and questions to the right teams and individuals where role holder is unable to resolve the query directly.
• Compile statistical data/information, budget information as required, producing reports and spreadsheets to required timescales.
• Retain accurate working papers for examination by Internal/External Audit and assist on issues raised where necessary.
• Draft and prepare high quality correspondence, reports, financial and technical documents, forms, etc, from hand-written drafts or audio equipment using word processing equipment.

Qualifications/Experience:

Essential:

• Demonstrable experience to create and sustain positive working relationships with both internal and external stakeholders that generate confidence, respect, credibility and trust.
• Experience of operating information systems.
• Experience of working under pressure, managing competing priorities and meeting tight deadlines.

Desirable:

• Experience of working in project support roles
• Demonstrable experience in diary management, meeting management, correspondence and call-handling

Apply online or contact Terri O’Keefe on 07879 585551. You can also email terri@peelsolutions.co.uk  for more information on this role.