Business Analyst – HALTED

We are currently recruiting for a Business Analyst in London.

Pay rate: PAYE £426.57/UMB £550 per day.

Hours:  Full time – Hybrid role

Contract duration: Temporary ongoing

Purpose:

As Process Improvement Analyst, you will be responsible for leading initiatives that identify inefficiencies and implement process improvements across the current rostering process. You will work closely with a wide range of stakeholders to enhance operational performance and improve the user experience.

Duties: 

• Identify opportunities for process improvement across all rostering operations by breaking down existing processes to understand how they work, where bottlenecks occur, and where potential inefficiencies lie.
• When issues arise, you will dig deep to uncover the underlying reason, not just the surface symptoms to help prevent the same problem from recurring
• Employ such methods as Lean Six Sigma or similar to eliminate waste and reduce variation in processes, leading to significant improvements
• Use data and performance metrics to identify inefficiencies, track progress, and develop strategies for continuous improvement.
• Work with key stakeholders across various departments to ensure alignment and successful delivery of CI initiatives
• Work alongside the Change team and the User Experience Team to ensure alignment and shared understanding to allow the implementation of changes smoothly, addressing resistance and ensuring buy-in from all stakeholders.
• Sharing your knowledge and skills with others to foster a culture of continuous improvement throughout the organisation.
• Managing the development log and having regular review meetings with all resolver groups to monitor and report on progress
• To be involved in the future design of the new rostering system to ensure future optimisation is maximised

Experience: 

• Ability to handle politically sensitive environments
• Experience with complex, convoluted processes
• Commitment to ongoing improvement of processes, products, or services.
• Planning, executing, and to ensure successful implementation of process improvements.
• Ability to analyse complex data and processes to identify areas for improvement.
• Managing multiple tasks and projects efficiently
• Clearly communicating process changes and improvements to stakeholders.

Apply online or contact Terri O’Keefe on 07879 585551. You can also email terri@peelsolutions.co.uk  for more information on this role.