We are currently recruiting for a Business Change Manager based in London.
Pay rate: £426.57 PAYE / £500 umbrella – per day (paid weekly)
Hours: Full time (40 hours over 5 days) – Flexibility to vary working pattern and charge hourly by negotiation. Average 1-2 days in office but must be flexible depending on the needs of the project(s) assigned to and must attend team’s monthly in-office meeting.
Contract duration: Temporary ongoing
Purpose:
The purpose of this role is to provide support to the Business Change Leads to manage and develop the national Change Network, by providing change management support, training, guidance and assurance in order to deliver change in a way that minimises disruption to operational delivery, build capabilities and realise benefits
Duties:
- Manage and develop the national Change Network and/or other required and agreed change mechanisms with operational colleagues (senior leaders and management team members who are ‘business change owners’) across the country, in order to ensure business change is understood, planned, communicated, implemented and managed effectively.
- Ensure rigorous, objective business change documents (e.g. change impact and readiness assessments, stakeholder analysis and mapping, communication and engagement plans, benefit realisation plans) are undertaken, recommending or developing interventions to mitigate any negative implications and ensuring positive impacts are identified and realised.
- Develop business change solutions or interventions to help overcome potential barriers, improve performance and ensure the smooth delivery of the programme / projects objectives.
- Effectively capture, utilise and share insight and views from a diverse range of change stakeholders to ensure better delivery and embedding.
- Consider and include in delivery approaches and mitigation planning, the cumulative impact on business areas implementing the change (culture, structure, services and morale), and escalate these trends / issues to the Business Change Lead.
- Ensure that the ‘people impacts’ of change are understood and that change messaging is aligned across the Portfolio and the network.
- Ensure business change interventions are identified and addressed to help realise benefits across the national Portfolio.
- Actively engage and coach those responsible for delivery of programmes and projects, to embed the use of Portfolio business change tools and encourage an inclusive working culture.
- Provide business change input into all governance documents including business cases, CCRs, status reports etc to ensure successful and timely programme/project delivery
Essential Experience:
- Facilitating groups, balancing conflicting opinions, resolving disputes and building consensus as necessary.
- Listening and understanding to the needs and experiences of customers and using these to develop solutions or interventions to improve performance and achieve organisational outcomes.
- Business change – including planning, managing and implementing change delivered by projects/programmes/portfolios.
- Supporting the management of organisational change blockers and issues to resolution.
- Working in (local) government, a security agency or policing is essential.
Apply online or contact Terri O’Keefe on 07879 585551. You can also email terri@peelsolutions.co.uk for more information on this role.