Business Support Officer

We are currently recruiting for a Business Support Officer in Manchester.

Pay rate: £13.31 per hour.

Hours:  Part time (Monday Tuesday and Wednesday morning).

Contract duration: Temporary ongoing.

Purpose:

• Act as a key member of a team in the provision of high-quality business support.
• Provide high quality, customer focused, flexible, and timely support thereby contributing to the achievement of objectives of a high-quality service.
• Contribute effectively to the development of business support initiatives and value-added activities to meet the needs of the service.
• Effectively produce and collate accurate information.

Duties: 

• Deal efficiently and courteously, with tact and diplomacy, to all queries and correspondence, both written and verbal, from a wide range of internal and external customers.
• Use initiative and established procedures to resolve queries at the first point of contact or escalate when appropriate within agreed timescales and procedure.
• Contribute to the accurate production of statistical data and other relevant information required for statutory and non-statutory means using initiative to resolve queries within agreed timescales and to a high standard.
• Effectively identify, interpret, and extract information from a variety of sources using analytical and interpretation skills to provide meaningful information to both internal and external customers.
• Update and extract information from all management information systems accurately and competently as required including the retrieval and collation of reports to agreed standard and procedure.
• Procure, monitor, and maintain office stationery and equipment, ensuring changes are made in line with procedures, budgets and agreed timescales.
• Contribute effectively to the development, preparation and review of all procedures and systems, aligning them to service needs and objectives.
• Work collaboratively with colleagues and stakeholders to enhance the role of business support, providing cover and flexibility where required.

Experience: 

• Experience in diary management.
• Excellent minute taking skills.
• Ability to undertake other general administration tasks.

Apply online or contact Terri O’Keefe on 07879 585551. You can also email terri@peelsolutions.co.uk  for more information on this role.