Customer Relationships Manager – HALTED

We are currently recruiting for a Customer Relationships Manager in Kent.

Pay rate: £387.79 to £464.94/UMB £500 – £600 per day.

Hours:  36 hours per week.

Contract duration: Temporary ongoing

Purpose:

The role holder will be required to lead and develop a team to enhance the overall fleet operation and ensure that we meet operational demands and keep London safe by ensuring a safe, fit-for-purpose and available in the most efficient and cost effective way.

Required Experience: 

• Managing customer relationships at senior levels.
• Demonstrable experience of managing customer service delivery teams in similar complex, customer focused environments
• Managing service performance levels with customers
• Proven experience in building and managing customer relationships
• Experience of ensuring compliance with controls and processes, evaluating effectiveness and efficiency, and development of recovery plans.
• Managing change across complex multiple stakeholder and customer landscapes and in customer service environments.

Qualifications:

• Level 5 qualification (ILM L5, HND or similar or higher) in a numerate business, management or related field or equivalent experience.

Apply online or contact Terri O’Keefe on 07879 585551. You can also email terri@peelsolutions.co.uk  for more information on this role.