We are currently recruiting for a Customer Support Officer in Manchester.


Pay rate: 14.50 per hour.

Contract duration: Temporary ongoing



To be the first point of contact for all customer and stakeholder enquiries, ensuring excellent customer service is provided during every customer contact.



  • Effective use of a variety of contact channels in handling customer enquiries.
  • Logging customer feedback relating to public transport.
  • Customer Service.
  • Handle all customer and stakeholder queries, requests and reports received to the Contact Centre, via telephone or in writing.
  • Support service for colleagues in Travel shops.
  • Complete relevant administration processes relating to contact centre services.


Apply online or contact Terri O’Keefe on 07879 585551. You can also email terri@peelsolutions.co.uk  for more information on this role.

Job Category: Business Services
Job Type: Temporary
Job Location: Greater Manchester

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