We are currently recruiting for an Immediate Support Coordinator in Bristol.


Pay rate: Starting salary of £24,392 per annum increasing to £25,612 after 6 months. Pro-rata for part time positions.

Hours:  Full-time (37.5 hours per week). Part time applications considered.



  • This role is subject to an enhanced DBS check.
  • Must hold a full drivers license and have access to a vehicle.



The post holder will provide immediate and continual emotional support to families who have been affected by the sudden and unexpected death of their child (under the age of 25), across Cheshire and surrounding areas.



  • Initiate immediate contact with suffering families to offer the support of this great service.
  • Complete an initial assessment of families’ needs to plan the support as required in line with safeguarding and risk assessments through home visits and ongoing contact.
  • Liaise with the team to organize formal support such as therapy.
  • Liaise with other professionals working alongside the family to provide a holistic and multiagency approach to support.
  • Work with other services to raise awareness of and promote referrals into the charity.
  • Deliver awareness training in hospitals and other healthcare settings, schools and workplaces on the use of bereavement boxes.
  • To be responsible for organising own work agenda, time management and administration.
  • Provide reports to your line manager.
  • Participate as and when required in meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role.
  • To work with hospital trusts to establish and maintain the upkeep of suitable bereavement suites for bereaved individuals to use as required.
  • Facilitate debriefs within professional settings.



  • Good understand bereavement and the effects of grief on bereaved individuals and their families.
  • Have a good understanding of child and adult protection issues and how to respond to safeguard effectively.
  • Understand the principles of risk assessment and risk management for bereaved individuals and their families.



  • Working in a health care, social care or emergency services dealing with bereaved families.
  • Working with people in distress, vulnerable people, including families and/or children.
  • Experience of managing a high case load with varying needs.
  • Working within a multi-agency and legislative framework.



  • Have strong crisis management skills and the ability to deal with stressful and difficult situations.
  • Excellent interpersonal skills with families and ability to form compassionate relationships whilst maintaining professional boundaries.
  • Ability to plan and organise workload, prioritising as appropriate; evidencing effective time management and crisis intervention skills.


Apply online or contact Terri O’Keefe or Lucia De Felice on 01925 377878. You can also email terri@peelsolutions.co.uk or lucia@peelsolutions.co.uk  for more information on this role.

Job Category: Business Services
Job Type: Full Time Part Time Permanent
Job Location: Bristol

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