We are currently recruiting for a Pay Services Assistant in Preston.


Pay rate: 10.90-13.14 per hour.

Contract duration: Temporary ongoing

Purpose: To process all aspects of payroll and associated administrative processes.



  • Assist in the delivery of a customer focussed payroll and administrative service ensuring that the client meets all HR priorities.
  • Deal with internal and external enquiries by telephone, correspondence or personal contact and to liaise with divisions and departments, staff associations and external organisations as required.
  • Assist in the development and implementation of Human Resources administrative procedures to facilitate effective and efficient working practices. .
  • Update, amend and maintain personal records, general files and computerised systems in an appropriate manner, utilising them to deal with enquiries.
  • Assist in the preparation and analysis of management information, producing reports and statistics as required.
  • To provide effective and courteous liaison with customers both internally and externally such as HMRC, YPS, Divisions and departments.
  • To be responsible for the day to day processing of payroll and administrative transactions such as (but not exclusive to), starters and leavers, statutory and contractual sick and maternity pay schemes, administration of childcare voucher scheme, flexible working requests, overtime, promotions, etc.
  • To ensure compliance with pay related statutory legislation, police regulations, PSC handbook, Force policies and procedures.
  • Support the delivery of HR Performance Indicators and service level agreements.
  • Support the HR SMT in order to meet operational demand. Whilst the post holder will have primary responsibility within their designated portfolio, there is an expectation that they will assist throughout the HR Department as required by organisational need.



  • Working in an administrative/clerical role within a busy office environment.
  • Experience of producing accurate written information and demonstrating a high level of attention to detail.
  • Experience of maintaining strict confidentiality, using tact and diplomacy where applicable.
  • Have updated and maintained manual and computerised records accurately.
  • Experience of working with minimal supervision, organising and prioritising own workload.
  • Have communicated clearly with internal and external contacts in a courteous and diplomatic manner.
  • Experience of using Microsoft Software Applications, including Word, Excel & Outlook.
  • Experience of working to deadlines and tight timescales, within a busy environment.


Apply online or contact Terri O’Keefe on 07879 585551. You can also email terri@peelsolutions.co.uk  for more information on this role.

Job Category: Business Services
Job Type: Temporary
Job Location: Lancashire

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