We are currently recruiting for a Pay Services Assistant in Preston.


Pay rate: £12 per hour.

Contract duration: Temporary ongoing



To process all aspects of pay, and associated processes, ensuring compliance with Police Regulations, Police Staff Conditions of Service, Force Policies and Statutory legislation.



  •  Responsible for the administration of absences including sickness, maternity, paternity, adoption leave etc. accurately calculating and maintaining contractual and statutory pay entitlements demonstrating a high level of attention to detail.
  •  Responsible for the administration of starters, leavers and employee changes, ensuring they are recorded and update accurately on Oracle in a timely manner.
  •  To provide accurate pay data to pensions for leavers, estimates and repayments of pensions.
  •  Deal with and calculate complex under and overpayments, raise invoices where appropriate and complete cancellations in compliance with HMRC regulations.
  •  Administrate third party payments ensuring records are kept up to date i.e. Childcare Vouchers, Cycle to Work, AVC Wise etc.
  •  Ensure compliance with monthly payroll deadlines and validate the monthly pay using checking controls and exemption reports.
  •  Deal with internal and external enquiries by telephone, correspondence or personal contact and to liaise with divisions and departments, staff associations and external organisations as required.
  •  To ensure processes and payments are compliant with Statutory legislation, contractual entitlements, , police regulations and police staff conditions of service.
  •  Provide first line support in relation to pay queries.
  •  Support the delivery of HR Performance Indicators and service level agreements.
  •  Assist in the development and implementation of Human Resources administrative procedures to facilitate effective and efficient working practices.
  •  Update, amend and maintain personal records, general files and computerised systems in an appropriate manner, utilising them to deal with enquiries.
  •  To accurately record and effectively use external systems such as LPPA, AVC Wise, Sodexo, Cycle Scheme
  •  To run and analyse statistical data reports produced by Oracle as required.
  •  Support the HR SMT in order to meet operational demand.
  •  Provide Helpdesk support, together with arranging meetings and preparing management information relating to People meetings.




  • Working in an administrative/clerical role within a busy office environment
  • Producing accurate written information and demonstrate a high level of attention to detail.
  • Maintaining strict confidentiality, using tact and diplomacy where applicable
  • Updating and maintaining manual and computerised records accurately
  • Working with minimal supervision, organising, and prioritising own workload
  • Communicating clearly with internal and external contacts in a courteous and diplomatic manner
  • Working to deadlines and tight timescales, within a busy environment


Apply online or contact Terri O’Keefe on 07879 585551. You can also email terri@peelsolutions.co.uk  for more information on this role.

Job Category: Business Services
Job Type: Temporary
Job Location: Lancashire

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