Performance and Intelligence Service Manager – HALTED

We are currently recruiting for a Performance and Intelligence Service Manager in Ashton-Under-Lyne.

Pay rate: £28.05 – £30.23 per hour.

Contract duration: Temporary ongoing.

Duties: 

• Identify the need for and lead intelligence initiatives, scoping and producing reports, briefing notes, and other supporting materials.
• Work with senior officers and members to identify performance issues. To interpret legislation and develop performance activity to support compliance with key legislation and national, regional, and local policy developments.
• Drive the development of an intelligence lead approach to the development, delivery, and commissioning of services.
• Deliver against statutory and non-statutory reporting requirements.
• Support the delivery of the SEND Improvement Plan.
• Work with IT colleagues to develop and procure software systems to support the development of an intelligence led approach to services and commissioning.
• Work with IT colleagues on the development of data warehouse and data analytics to drive improvement and understanding of key issues across the organisation.
• Build and support a team in driving forward and intelligence led approach to the development of policy, delivery, and commissioning of services.
• Undertake research and analysis and prepare briefing notes and reports as and when required.
• Work independently as a self-starter taking responsibility for developing and work programme for the function delivering a number of key objectives.
• Lead the development of a data warehouse and data analytics to drive improvement and understanding of key issues across the organisation.
• Contribute to the process of continuous development and improvement of systems necessary for the effective delivery of the Unit’s service.

Essential Knowledge:

• High level knowledge of the design and use of information systems and reports.
• Detailed knowledge of public sector data flows and information systems.
• Understands capacity issues and has an appreciation of the need to analyse capacity issues. Understands national operating planning/performance processes.

Experience: 

• Essential

  • Previous experience working in a senior analytical role.
  • Practical experience of delivering statutory returns within Children’s Services such as Child in Need Census, Looked after Children return, YOT and School Census.
  • Experience of delivering BI, performance and intelligence projects on time and within resource constraints
  • Proven track record of working with teams to support understanding and awareness of the use of business intelligence to support service delivery and change programs within Children’s Services
  • Knowledge and Understanding of the services and functions relating to Children’s services including mandated responsibilities

  Desirable

  • Practical experience and evidence of supporting and facilitating planning processes
  • Record of achievement of delivering objectives and finding innovative solutions to problems
  • Experience of working with senior management teams
  • Information reports with statistical analysis.
  • Experience of using data and intelligence to drive improvement

Skills:

Essential

• Excellent engagement skills, at all levels of the internal and external organisation.
• Accurate & advanced analytical skills using both statistical information and observation
• Ability to manipulate complex data sets and model future possibilities

Desirable

• • Excellent communication and presentation skills using a combination of statistical information and prose.
  • Specialist business intelligence and data skills including the design and build of SQL databases and data migration and the use of Business Intelligence software such as Power BI, Tableau or other visualization tools to support operational and strategic service delivery
  • Proven experience of developing, implementing and maintaining programmes focused on developing business intelligence and insight
  • Demonstrable good interpersonal and negotiation skills
  • Advanced IT skills – Microsoft office skills, ability to utilise varied information sources to support evidence based service developments
  • Able to work effectively as an individual or as part of a high functioning team.
  • Demonstrable relationship management skills, both with customers and suppliers

Qualifications (Desirable):

• • Degree
  • Evidence of continued personal and professional development

Apply online or contact Lucia De Felice on 07425 757587. You can also email lucia@peelsolutions.co.uk for more information on this role.