We are currently recruiting for a Process Improvement Analyst based in London.
Pay rate: £400 – £450 umbrella – per day (paid weekly)
Hours: Full time – Office hours – Hybrid role (3 days in office per week)
Contract duration: Temporary ongoing
Purpose: As Process Improvement Analyst, you will be responsible for leading initiatives that identify inefficiencies and implement process improvements across the current rostering process. You will work closely with a wide range of stakeholders to enhance operational performance and improve the user experience. The role will involve analysing current processes, identifying areas for improvement, and deploying solutions.
Duties:
- Process Optimisation: Identify opportunities for process improvement across all rostering operations by breaking down existing processes to understand how they work, where bottlenecks occur, and where potential inefficiencies lie.
- Root Cause Analysis: When issues arise, you will dig deep to uncover the underlying reason, not just the surface symptoms to help prevent the same problem from recurring
- Best Practice: Employ such methods as Lean Six Sigma or similar to eliminate waste and reduce variation in processes, leading to significant improvements
- Data Analysis: Use data and performance metrics to identify inefficiencies, track progress, and develop strategies for continuous improvement.
- Collaboration: Work with key stakeholders across various departments to ensure alignment and successful delivery of CI initiatives
- Change Management: Work alongside the Change team and the User Experience Team to ensure alignment and shared understanding to allow the implementation of changes smoothly, addressing resistance and ensuring buy-in from all stakeholders.
- Training and Coaching: Sharing your knowledge and skills with others to foster a culture of continuous improvement throughout the organisation.
- PMO: managing the development log and having regular review meetings with all resolver groups to monitor and report on progress
- Future Design: to be involved in the future design of the new rostering system to ensure future optimisation is maximised
Apply online or contact Terri O’Keefe on 07879 585551. You can also email terri@peelsolutions.co.uk for more information on this role.