Safer Roads Officer – HALTED

We are currently recruiting for a Safer Roads Officer in Preston.

Pay rate: 11.75 per hour.

Hours:  Full time (37 hours) and part time (28 hours and 58 minutes) positions available

Contract duration: Temporary ongoing

Purpose:

– To deliver professional, efficient, and effective administrative support in relation to all aspects of non-recordable motoring offences, including officer issued and safety camera notices, reports for process, injury collision reporting and diversionary courses.

– To promote road safety, reducing those killed and injured on roads and where necessary bring offenders to justice.

Duties: 

• To provide a high quality of service to members of the public, officers and colleagues maintaining confidentiality at all times and to continually strive for improvement and support change where necessary.
• To support the work of operational officers providing advice and guidance in the preparation of evidence to comply with national file standards and assist in the successful prosecution of offenders to ensure cases are dealt with in a timely, professional and accurate manner.
• To work in a multifunctional team to deliver cost-effective criminal justice administrative processes, maintaining attention to detail whilst successfully managing demand and taking responsibility for associated deadlines.
• To provide advice and guidance to colleagues, other agencies, members of the public and National Driver Offending Retraining Scheme (NDORS) trainers, regarding traffic offence reports, fixed penalties, camera enforcement notices, report for process and collisions matters and diversionary courses.
• To closely monitor adherence to procedural, legal and home office requirements and service level agreements with officers and other agencies and take prompt action to address non-compliance by the most appropriate method.
• To provide advice, support and guidance to officers in relation to the submission, quality, content and timeliness of SRU prosecution files, issuing constructive feedback, tasking and documenting additional enquiries where necessary.
• To act as subject matter expert in relation to injury due care investigations, conducting evidential reviews to ensure minimum standards of evidence are met to support a prosecution, course offer or identifying evidential shortcomings and advising where no further action may be more appropriate.
• To upgrade files, when directed, to a high, trial ready standard, complying with Criminal Procedure Rules, the Manual of Guidance, Disclosure Manual and the Criminal Procedures and Investigations Act 1996.
• To respond to complaints and general enquiries, both internal and external, in a professional and timely manner.
• To contribute to the development of efficient processes and systems in respect to SRU and criminal justice procedures, taking opportunities to reduce the administrative burden whenever possible, particularly in respect of operational police officers.
• To deal with general enquiries from officers, other departments and divisions, members of the public etc. both in writing, email and via the telephone.
• To deal appropriately with telephone enquiries to both the SRU and NDORS public phone lines, providing effective, accurate, and courteous advice and guidance at all times, enhancing customer satisfaction, whilst at all times ensuring personal data is not compromised.

Knowledge/Experience: 

Essential:

• Working in an administrative role within a busy environment dealing with confidential information.
• Working to a high standard with minimal supervision, organising and prioritising own workload whilst working to deadlines.
• Have produced accurate written information and demonstrate a high level of attention to detail.
• Experience of inputting, updating, and maintaining computerised systems
• Assessing information, providing logical, informed solutions, and taking appropriate action when necessary
• Experience of working effectively as part of a team
• Ability to communicate effectively at all levels.
• Experience of using Microsoft Software applications including Outlook and Word

Apply online or contact Terri O’Keefe on 07879 585551. You can also email terri@peelsolutions.co.uk  for more information on this role.